How to cancel Mailchimp

Mailchimp is downgraded to Free under Account → Billing → Monthly plans or credits → Change Plan. You can only move from paid to Free once.

Checked in October 2026 against Mailchimp’s own help pages. Mailchimp typically costs about €13 a month (€156 a year).

Cancel on the web

Open Account → Billing → Monthly plans or credits.
Under Marketing Plan select Change Plan, pick Free and confirm the downgrade.
Not keeping the account at all? Close it instead — that's immediate and permanent.

What happens after you cancel

A mid-cycle downgrade keeps your current plan until the cycle ends; Free starts with the next cycle.

Refunds

Closing the account doesn't refund charges already billed.

Watch out for

The downgrade to Free is available only once in the life of the account.
Pay As You Go credits are lost when you move to Free.
On a legacy plan, you can't switch back to it afterwards.

Cheaper than cancelling?

Pause billing for 3 or 6 months and keep your data.

Make sure the charge really stops

Track Mailchimp in Cancely and mark it cancelled: the day before it would have renewed, you get a reminder to check your statement — so a cancellation that didn’t take doesn’t cost you another month.

Track your subscriptions free

Sources

Menus change. If a step doesn’t match what you see, the source pages above have Mailchimp’s current wording — and tell us at support@cancely.kreativnikliker.com so we can fix it. Cancely isn’t affiliated with Mailchimp.