Cancellation guides › Monday.com
How to cancel Monday.com
monday.com is cancelled by an admin in a web browser: profile picture → Administration → Billing → Cancel product. Existing customers must give 30 days' notice before renewal.
Checked in October 2026 against Monday.com’s own help pages. Monday.com typically costs about €9 a month (€108 a year).
Cancel on the web
- As an admin, open monday.com in a web browser.
- Profile picture → Administration → Billing.
- Open the three-dot menu next to the product and choose Cancel product. Cancel every product to close the account.
What happens after you cancel
Plan and seat downgrades are scheduled for the next renewal date.
Refunds
First-time yearly buyers can get a prorated refund with a written request within 30 days. Monthly renewals, later yearly cancellations and renewed subscriptions aren't refunded.
Watch out for
- Give 30 days' notice before the subscription end date, or the plan may renew.
- Cancelling one product doesn't close the whole account.
- Over the Free plan's limits (two users), data stays but turns view-only.
Make sure the charge really stops
Track Monday.com in Cancely and mark it cancelled: the day before it would have renewed, you get a reminder to check your statement — so a cancellation that didn’t take doesn’t cost you another month.
Track your subscriptions freeSources
- monday.com Support: Cancel and close your account
- monday.com Support: Refund eligibility
- monday.com Support: Downgrading your plan
Menus change. If a step doesn’t match what you see, the source pages above have Monday.com’s current wording — and tell us at support@cancely.kreativnikliker.com so we can fix it. Cancely isn’t affiliated with Monday.com.