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Cancellation guides › Shutterstock

How to cancel Shutterstock

Checked in October 2026 against Shutterstock’s own help pages. Shutterstock typically costs about €29 a month (€348 a year).

Cancel on the web

  1. Sign in and open the Plans page of your account.
  2. Use the Cancel plan module and confirm.
  3. On-demand packs: switch off auto-refill on the Plans page.

What happens after you cancel

Annual plans paid upfront simply don't renew. Existing downloads stay available; on a subscription, remaining downloads last until the end of the current month of service.

Refunds

Generally no refund once a payment goes through; EU and UK customers can get one within 14 days if no downloads or credits were used.

Watch out for

  • Annual plan with monthly billing: cancelling early costs 50% of the remaining subscription cost. The fee is waived if you switch to another subscription — contact support.
  • Month-to-month plans, packs and annual plans billed upfront have no cancellation fee.
  • Cancelling a plan isn't closing your account.

Make sure the charge really stops

Track Shutterstock in Cancely and mark it cancelled: the day before it would have renewed, you get a reminder to check your statement — so a cancellation that didn’t take doesn’t cost you another month.

Track your subscriptions free

Sources

Menus change. If a step doesn’t match what you see, the source pages above have Shutterstock’s current wording — and tell us at support@cancely.kreativnikliker.com so we can fix it. Cancely isn’t affiliated with Shutterstock.

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