How to cancel Synology C2

Synology C2 is stopped in two steps in your Synology Account portal: turn off auto-renewal, then optionally deactivate the service — which ends it at once and deletes your data after a grace period.

Checked in October 2026 against Synology C2’s own help pages. Synology C2 typically costs about €3.99 a month (€47.88 a year).

Cancel on the web

Open the subscription detail page in the Synology Account portal (Licenses & Subscriptions → Cloud Services tab).
Turn off renewal before the subscription end date.
To end it now, deactivate the C2 service from the same page.

What happens after you cancel

Uploaded data is permanently deleted after a grace period, usually 30 days.

Refunds

Refunds aren't available after cancellation or termination.

Watch out for

Deactivating ends the subscription immediately — turning off renewal alone lets it run to its end date.
Wording differs by region (for example a different cancellation deadline and a 21-day resubscribe grace period on the Swedish page) — check the support page for yours.

Make sure the charge really stops

Track Synology C2 in Cancely and mark it cancelled: the day before it would have renewed, you get a reminder to check your statement — so a cancellation that didn’t take doesn’t cost you another month.

Track your subscriptions free

Sources

Synology C2 Support Center

Menus change. If a step doesn’t match what you see, the source pages above have Synology C2’s current wording — and tell us at support@cancely.kreativnikliker.com so we can fix it. Cancely isn’t affiliated with Synology C2.